Return & Refund Policy – Fynarix
Effective Date: August 2025
Website: fynarix.store
Support Email: support@fynarix.store
At Fynarix, we want you to shop with confidence. If for any reason you are not completely satisfied with your purchase, our Return & Refund Policy ensures a smooth process.
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1. Eligibility for Returns
• You may request a return within 14 days of receiving your order.
• To be eligible, the item must be unused, in its original packaging, and in the same condition that you received it.
• Certain products such as perishable goods, intimate items, and custom-made products cannot be returned.
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2. Return Process
• To initiate a return, please contact us at support@fynarix.store with your order number, proof of purchase, and reason for return.
• Once approved, we will provide you with detailed return instructions.
• Customers are responsible for return shipping costs, unless the return is due to our error (e.g., wrong or defective item).
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3. Refunds
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be issued to your original payment method within 7–10 business days.
• Shipping fees are non-refundable.
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4. Exchanges
• We only replace items if they are defective, damaged, or incorrectly delivered.
• For an exchange, email us at support@fynarix.store with clear photos of the issue.
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5. Late or Missing Refunds
• If you haven’t received your refund after 10 business days, first check your bank or card provider.
• If the issue persists, contact us at support@fynarix.store.